AED Cabinet FAQS

Philips HeartStart Batteries

Are the Philips HeartStart AED cabinets recessed-installed onto a wall?
  • AED wall mount bracket [REF: 989803170891]
  • Basic surface-mounted cabinet [REF: 989803136531]
  • Premium surface-mounted cabinet [REF: PFE7024D]
  • Premium semi-recessed cabinet [REF: PFE7023D]

Some Philips HeartStart AED cabinets can be recessed-installed onto a wall.  Please refer to the cabinet Owner’s Manual or contact Philips for additional information.  Please reach out to Philips’ customer service team. Contact details can be found in your AED’s Instructions For Use or Owner’s Manual, or on the Philips AED Support and Service website.

No, the Philips HeartStart AED cabinet cannot be locked to allow easy access to the device during a patient-use situation.  The “key lock” found on the front of the Philips HeartStart AED cabinet enables and disables the cabinet alarm.

The Philips HeartStart AED cabinet uses a standard commercial disposable 9V battery.  The battery life depends on the brand of disposable battery used in the cabinet.  The cabinet manufacturer recommends the use of alkaline batteries for best results and yearly replacement.

No, the Philips HeartStart defibrillator is sold separately from the Philips HeartStart AED cabinet.

No, the Philips HeartStart AED cabinet alarm is powered by standard 9V commercial batteries; it does not need to be wired to AC power.

Yes, the Wall Mount Bracket is compatible with both the Philips HeartStart Onsite and Home devices with carry case.

For questions or additional support regarding Philips HeartStart devices and accessories, please reach out to Philips’ customer service team. Contact details can be found in your AED’s Instructions For Use or Owner’s Manual, or on the Philips AED Support and Service website. 

You may also visit the Philips AED Support and Service website to access the Philips HeartStart Owner’s Manuals, Technical Reference Manuals, Product Notices, AED accessories information, and demo videos on the use of the Philips HeartStart AED devices.